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Event Insurance

Custom .NET build

Raising the bar for Event Insurance

Event Insurance

Custom .NET build

Event Insurance had a custom .NET solution built for them to give them the flexibility they need to deliver an industry-leading solution to their customers, the additional benefits of having this custom solution meant they could innovate and have the system built to meet there everchanging and growing needs.

Raising the bar for Event Insurance

The client

Event Insurance Services Limited is a specialised intermediary established in 1996  they provide tailored policies to fit the scale and style of the occasion – from school fetes and small ceremonies to high profile weddings and events. They provide themselves on offering easy to understand and simple to buy policies which are underwritten by of the worlds biggest underwriters.

Their policies have been developed with the benefit of long term experience and the clear understanding that every event is unique, and special, to the individual. The policies can be relied upon to provide cover that is appropriate and affordable. All this means they have a customer return rate of over 90%.

The Challenge

The Challenge

Event Insurance incumbent agency was unable to meet their needs as the business grew and demand more from their system they where faced with a series of barriers. It was decided that the business needed to look for a new development partner, one that could develop the additional functionality they needed to keep their business at the forefront of the industry.

When selecting a partner Event Insurance had to make sure that not only could they add to the system but where also capable of onboarding themselves with the complexity of their custom-built solution.

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The solution

Following our selection as Event Insurances new development partner, our first step in providing them with support was to visit the business and shadow  the team using the system, this was an important stage in our onboarding process as it meant we could understand how the system was being used and simultaneously understand what improvements could be made to provide a better experience for the user. Following this, the next step in our onboarding process was to complete a full code review, this served 2 key purposes the first was that it meant we could familiarise ourselves with the code and understand how the system worked and the second meant that we could identify any faults or weaknesses in the code. Finally, we took the information from both these steps and combined this information to produce improvements and priority report.

Following from a successful onboarding process we then began to implement the additional functionality that Event Insurance wanted to be included in their custom .NET build, which included a blanket price increase, new policy functionality and corresponding landing pages for their website.

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